Ayoobi Salahudheen – Edaya Blogs

Elevating Customer Experience in the Hospitality Industry: Key Strategies and Insights

In the fiercely competitive hospitality industry, where options abound, customer experience has become a key differentiator for businesses. From luxury resorts to budget-friendly accommodations, a seamless and unforgettable guest experience can build customer loyalty, drive positive reviews, and ultimately boost revenue. In this blog post, we will explore the importance of customer experience in the …

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How Social Media Management Software Can Help Hotelier’s Marketing Efforts

Digitalization, Edaya, Guest Relation, Hospitality, Hospitality Tech, Platfrom, Social Media Marketing / By Ayoobi Salahudheen

In today’s digital age, it is crucial for hoteliers to have a strong online presence to attract guests and drive bookings. Social media platforms have become an integral part of any marketing strategy, offering a direct line of communication with potential guests. However, managing multiple social media accounts can be a challenge, especially for hoteliers …

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Guest Relation Management in the Digital Age

Digitalization, Guest App, Guest Relation, Guest Website, Hospitality / By Ayoobi Salahudheen

Introduction Have you ever walked into a hotel, restaurant, or any hospitality establishment, and felt like you were the most important person in the room? That’s the magic of Guest Relation Management (GRM), which refers to the art of making guests feel welcomed, appreciated, and satisfied. The concept has been around for centuries, but today, …

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SOCIAL MEDIA ENGAGEMENT IN THE HOSPITALITY INDUSTRY: HOW TO DO IT?

Digitalization, Edaya, Guest Relation, Hospitality, social media / By Ayoobi Salahudheen

In today’s world, social media plays a vital role in the hospitality industry. Having a strong social media presence is essential for hospitality giants to reach out to their customers and increase their engagement. Here are a few tips on what posts will help hospitality industry giants get more social media engagements. 1. Share behind-the-scenes …

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Virtual Hotel Guide: A Comprehensive study

Digitalization, Edaya, Guest App, Guest Website, Hospitality, Hospitality Tech, New Technology / By Ayoobi Salahudheen

A developing area of the hospitality sector is virtual tourism, which uses technology to offer potential customers, clients, and tourists a distinctive and immersive experience. Businesses in the hospitality sector, ranging from restaurants to resorts, employ virtual marketing to promote their brands, spur consumer development, and enhance operational processes. Many hoteliers are adopting hotel virtual …

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6 best hospitality tech integrations for business growth

Ai, Artificial Intelligence, Digitalization, Edaya, Hospitality, Hospitality Tech, New Technology / By Ayoobi Salahudheen

Introduction Let’s face it, hospitality isn’t just about providing top-notch services anymore. Customers expect more than just a comfortable room and a warm welcome. Technological integration has become a key aspect of the hospitality industry. But what exactly is technological integration? Simply put, it’s the use of technology to improve and enhance the experience of …

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How an Interactive Chatbot Can Revolutionize Hotel Guest Management

Ai, Artificial Intelligence, Digitalization, Edaya, Guest App, Guest Relation, Guest Website, Hospitality Tech / By Ayoobi Salahudheen

Hotels have been using various technologies to facilitate and personalize guest experiences. But, Have you heard about the latest innovation that is taking the hospitality industry by storm? Yes, we are talking about an interactive chatbot that can be a game-changer for hotel guest management. Imagine having a digital assistant who can assist hotel guests …

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Sustainability in the Hospitality Industry: Trends and Importance

Hospitality, Hospitality Tech / By Ayoobi Salahudheen

The hospitality industry has always been associated with high energy consumption, carbon emissions, and environmental degradation. However, with an increasing awareness of sustainability concerns, the industry is shifting its focus towards creating a more sustainable future. In this blog, we will explore sustainability trends and the importance of sustainability in the hospitality industry. Sustainable Hotel …

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Empathy and the hospitality industry

Guest Relation, Hospitality / By Ayoobi Salahudheen

In the hospitality industry, providing exceptional service is not just about having the right skills and experience. It also requires empathy, the ability to understand and share the feelings of others. Empathy is crucial in creating a welcoming environment and building positive relationships with guests. It’s also an important aspect of staff management, as empathetic …

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Revolutionizing the dining experience: How AI-powered food recommendations are changing the game

Ai, Artificial Intelligence, Digitalization, Edaya, Guest App, Hospitality, Hospitality Tech, New Technology / By Ayoobi Salahudheen

Introduction: In today’s fast-paced world, people are always looking for quick and easy ways to arrive at decisions. AI-powered food recommendation systems are providing a solution to this problem. By leveraging data from customer reviews and preferences, these systems are able to make personalized food recommendations based on individual tastes and preferences. This makes it …

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