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Experience the Future of Hospitality: Edaya Event with BITA, Philippines

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Last Tuesday was a special day for Edaya as we successfully hosted an insightful online event in collaboration with the Boracay IT Association (BITA), Philippines. This event marked a significant milestone in introducing Edaya to the hospitality industry in the region, showcasing its potential to transform hotel operations through seamless digital innovation.With a focus on …

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Unlocking the Future of Hospitality: The Rise of Digital Mobile Keys

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In the ever-evolving world of hospitality, guest convenience and efficiency are paramount. One innovation reshaping the guest experience is the Digital Mobile Key — a cutting-edge solution that allows guests to unlock their hotel rooms using their smartphones instead of traditional key cards. This technology is not just a trend; it’s a game-changer for both hotels and …

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AI Hospitality

Artificial Intelligence, Uncategorized / By

Artificial intelligence has revolutionized many industries, including hospitality. From streamlining operations to improving guest experiences, artificial intelligence is changing the way hotels and restaurants are managed. Here, we will look at the impact of artificial intelligence that has shaped the hospitality industry recently and how it will shape the future of service delivery.  Personalized Guest …

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Hotel Channel Manager Blog

Hotel Channel Manager Essentials

Channel Manager, Customer Retention, Digitalization / By

Are you tired of managing multiple online platforms for your hotel? Well, fear not because the Hotel Channel Manager is here to save your day! A Hotel Channel Manager is a tool that helps hotels manage their online distribution effortlessly. It allows you to update rates, availability, and content across various booking channels in real-time. …

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Customer Retention strategies for hotels

Customer Retention, Customerexperience, Guest App, Guest Relation, Hospitality / By

It is impossible to overstate the value of a repeat guest in the world of hotel sales. New customers cost anywhere between five and eight times more than existing customers, according to multiple studies. In addition to earning you a lot of revenue in the long run, creating an effective guest retention strategy can also …

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AI-Based virtual assistant Launched on Winskart: Revolutionizing Customer Experience

Ai, Artificial Intelligence, Chatbot, Customerexperience, Digitalization, Edaya, New Technology, Virtualassistant / By

In a groundbreaking move towards enhancing customer service, Edaya has recently unveiled its latest innovation – an AI-powered virtual assistant named “Winsa AI Virtual Assistant” in Winskart website. This cutting-edge technology is set to transform the way customers interact with the popular e-commerce website, Winskart.co.in. This will transform the way customers interact with the platform, …

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Elevating Customer Experience in the Hospitality Industry: Key Strategies and Insights

Hospitality / By

In the fiercely competitive hospitality industry, where options abound, customer experience has become a key differentiator for businesses. From luxury resorts to budget-friendly accommodations, a seamless and unforgettable guest experience can build customer loyalty, drive positive reviews, and ultimately boost revenue. In this blog post, we will explore the importance of customer experience in the …

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How social media management software can help hoteliers marketing efforts

How Social Media Management Software Can Help Hotelier’s Marketing Efforts

Digitalization, Edaya, Guest Relation, Hospitality, Hospitality Tech, Platfrom, Social Media Marketing / By

In today’s digital age, it is crucial for hoteliers to have a strong online presence to attract guests and drive bookings. Social media platforms have become an integral part of any marketing strategy, offering a direct line of communication with potential guests. However, managing multiple social media accounts can be a challenge, especially for hoteliers …

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guest relation management

Guest Relation Management in the Digital Age

Digitalization, Guest App, Guest Relation, Guest Website, Hospitality / By

Introduction Have you ever walked into a hotel, restaurant, or any hospitality establishment, and felt like you were the most important person in the room? That’s the magic of Guest Relation Management (GRM), which refers to the art of making guests feel welcomed, appreciated, and satisfied. The concept has been around for centuries, but today, …

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social media engagement in hospitality

SOCIAL MEDIA ENGAGEMENT IN THE HOSPITALITY INDUSTRY: HOW TO DO IT?

Digitalization, Edaya, Guest Relation, Hospitality, social media / By

In today’s world, social media plays a vital role in the hospitality industry. Having a strong social media presence is essential for hospitality giants to reach out to their customers and increase their engagement. Here are a few tips on what posts will help hospitality industry giants get more social media engagements. 1. Share behind-the-scenes …

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