Digitalization

AI-Based virtual assistant Launched on Winskart: Revolutionizing Customer Experience

In a groundbreaking move towards enhancing customer service, Edaya has recently unveiled its latest innovation – an AI-powered virtual assistant named “Winsa AI Virtual Assistant” in Winskart website. This cutting-edge technology is set to transform the way customers interact with the popular e-commerce website, Winskart.co.in. This will transform the way customers interact with the platform, …

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How social media management software can help hoteliers marketing efforts

How Social Media Management Software Can Help Hotelier’s Marketing Efforts

In today’s digital age, it is crucial for hoteliers to have a strong online presence to attract guests and drive bookings. Social media platforms have become an integral part of any marketing strategy, offering a direct line of communication with potential guests. However, managing multiple social media accounts can be a challenge, especially for hoteliers …

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guest relation management

Guest Relation Management in the Digital Age

Introduction Have you ever walked into a hotel, restaurant, or any hospitality establishment, and felt like you were the most important person in the room? That’s the magic of Guest Relation Management (GRM), which refers to the art of making guests feel welcomed, appreciated, and satisfied. The concept has been around for centuries, but today, …

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social media engagement in hospitality

SOCIAL MEDIA ENGAGEMENT IN THE HOSPITALITY INDUSTRY: HOW TO DO IT?

In today’s world, social media plays a vital role in the hospitality industry. Having a strong social media presence is essential for hospitality giants to reach out to their customers and increase their engagement. Here are a few tips on what posts will help hospitality industry giants get more social media engagements. 1. Share behind-the-scenes …

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virtual hotel guide

Virtual Hotel Guide: A Comprehensive study

A developing area of the hospitality sector is virtual tourism, which uses technology to offer potential customers, clients, and tourists a distinctive and immersive experience. Businesses in the hospitality sector, ranging from restaurants to resorts, employ virtual marketing to promote their brands, spur consumer development, and enhance operational processes. Many hoteliers are adopting hotel virtual …

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6 best hospitality tech integrations

6 best hospitality tech integrations for business growth

Introduction Let’s face it, hospitality isn’t just about providing top-notch services anymore. Customers expect more than just a comfortable room and a warm welcome. Technological integration has become a key aspect of the hospitality industry. But what exactly is technological integration? Simply put, it’s the use of technology to improve and enhance the experience of …

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interactive chatbot

How an Interactive Chatbot Can Revolutionize Hotel Guest Management

Hotels have been using various technologies to facilitate and personalize guest experiences. But, Have you heard about the latest innovation that is taking the hospitality industry by storm? Yes, we are talking about an interactive chatbot that can be a game-changer for hotel guest management. Imagine having a digital assistant who can assist hotel guests …

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food recommendation using AI

Revolutionizing the dining experience: How AI-powered food recommendations are changing the game

Introduction: In today’s fast-paced world, people are always looking for quick and easy ways to arrive at decisions. AI-powered food recommendation systems are providing a solution to this problem. By leveraging data from customer reviews and preferences, these systems are able to make personalized food recommendations based on individual tastes and preferences. This makes it …

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edaya guest website

How edaya guest web helps hotel guests?

A guest website can be a valuable tool for hotels to improve their guests’ experience. Here are some ways in which a guest website can help guests in hotels: Pre-Arrival Information: A guest website can provide guests with important information about the hotel, such as check-in and check-out times, amenities available, directions to the hotel, …

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