WHAT IS A LOYALTY PROGRAM? A loyalty program is a marketing strategy, designed to encourage customers to continue to shop at or use the services of a business associated with the program. Loyalty programs can be a great way to increase customer loyalty and engagement. By offering rewards and perks, customers are more likely to continue …
HOW TO USE A LOYALTY PROGRAM TO KEEP YOUR CUSTOMERS COMING BACK Read More »
The hospitality industry is currently undergoing massive transformation. Traditional methods are becoming less popular. Every day, new and novel business models are introduced, and guests’ demands and habits play a significant role in this massive transformation phase. As a result, hoteliers and stakeholders must prepare to adapt or risk losing their place in the industry. …
HOSPITALITY INDUSTRY AND GUEST ENGAGEMENT APPLICATION Read More »
“Innovative technological tools that have been setting great hospitality experiences for the guest, and hoteliers” The digitalization of guest experiences Today, hoteliers are increasingly using apps to manage the services they provide to their guests and control many aspects of their guest experience. In the year 2020, the trend toward digital and contactless services has …
DIGITALIZED GUEST EXPERIENCES AND HOSPITALITY IN 2022 Read More »