Introduction Have you ever walked into a hotel, restaurant, or any hospitality establishment, and felt like you were the most important person in the room? That’s the magic of Guest Relation Management (GRM), which refers to the art of making guests feel welcomed, appreciated, and satisfied. The concept has been around for centuries, but today, …
A developing area of the hospitality sector is virtual tourism, which uses technology to offer potential customers, clients, and tourists a distinctive and immersive experience. Businesses in the hospitality sector, ranging from restaurants to resorts, employ virtual marketing to promote their brands, spur consumer development, and enhance operational processes. Many hoteliers are adopting hotel virtual …
Hotels have been using various technologies to facilitate and personalize guest experiences. But, Have you heard about the latest innovation that is taking the hospitality industry by storm? Yes, we are talking about an interactive chatbot that can be a game-changer for hotel guest management. Imagine having a digital assistant who can assist hotel guests …
How an Interactive Chatbot Can Revolutionize Hotel Guest Management Read More »
A guest website can be a valuable tool for hotels to improve their guests’ experience. Here are some ways in which a guest website can help guests in hotels: Pre-Arrival Information: A guest website can provide guests with important information about the hotel, such as check-in and check-out times, amenities available, directions to the hotel, …